Terms of Sale

1. These terms of sale are valid for all orders placed with Adjoavi Lifestyle Ltd, with address at 50 Brabazon Road, Oadby, Leicester, LE2 5HD, Great Britain on adjoavistyle.com

Changing our terms of sale

2. Any changes we may make to our Terms of Sale in the future will be posted on this page. 

Information about us

3. adjoavistyle.com is a site operated by Adjoavi Lifestyle Ltd (Adjoavi, Adjoavi Style, we, our, us). We are registered in England and Wales under company number 16052993.

Ordering

4. After placing an order, you will receive an email from us acknowledging that we have safely received it. This does not mean that your order has been accepted. All orders are subject to acceptance by us, and we will send you a second email to confirm acceptance and dispatch of your order. The contract between us (‘contract’) will only be made when we send you this email to confirm acceptance and dispatch. Only those products listed in the email as being dispatched will be included in the contract.

Availability

5.1. All products are subject to stock availability. We will inform you as soon as possible if all the products in your order are not available and we will cancel your order. If only some of the products in your order are available this will be explained in your dispatch email. If you pay by credit or with debit card we will not charge you for products which are not available. If you pay using PayPal any payment made for products which are not available will be credited back to your PayPal account.

5.2. We may, from time to time and at our absolute discretion, limit purchases to no more than 10 (or any other quantity that we decide is appropriate) of any one item per transaction.

Ordering errors

6. You are able to make changes to your order up to the point at which you click on the Place Order button in checkout. 

Prices

7.1. Please be aware that the prices displayed on our site include Value Added Tax where applicable but exclude delivery costs, which will be added to the total amount due. The applicable delivery costs will be clearly displayed during the checkout process.

7.2. Due to the large number of products on our site, it is always possible that some of the products listed on our site may be incorrectly priced, despite our best efforts. If we discover there is a pricing error, we will normally, at our discretion, either: (i) contact you and give you the option of reconfirming your order at the correct price or cancelling it; or (ii) reject your order and notify you of the rejection.

Payment

8.1. We accept payment with the following credit or debit cards: Visa credit and debit cards, MasterCard credit and debit cards, American Express credit and Charge Cards, Switch/Maestro debit cards, Visa Electron cards. We also accept payment by PayPal, Apple Pay & Google Pay. Please note that if you wish to pay for your products using PayPal, and you do not already have an existing PayPal account, you will be required to set up a new account with PayPal directly. We also accept payment by Klarna’s “Pay Later in 30 days” and “Pay in 3 interest-free instalments” payment options. Further information and Klarna’s user terms you can find here, and general information about Klarna can be found here.

8.2. Presently, we do not accept cash, cheques or gift vouchers as payment online. By submitting an order to us through our site, you are confirming that the payment details provided on your order are valid and correct. All transactions will be in pounds sterling. Non-UK credit card providers and banks will determine the exchange rates to be applied and may add an additional processing or administration charge in relation to such payments which non-UK card holders will be liable to pay.

8.3. We will not charge your credit or debit card until we dispatch your order. Any order placed using PayPal will be charged at the time your order is submitted. If we reject or cancel your order for any reason this charge will be credited back to your PayPal account (as applicable). Any order placed using Klarna’s “Pay Later in 30 days” or “Pay in 3 interest-free instalments” payment options  will be charged in accordance with Klarna’s user terms, which you can find here.

8.4. Please note that items bought via PayPal can only be refunded to the linked bank card if they are returned. Items returned by post will be refunded to your PayPal account.

8.5. Your billing address and delivery address need to be in the same country in order for your order to be successful. 

Klarna

8.6. Please spend responsibly. Adjoavi Lifestyle Ltd acts as an introducer and not a lender of unregulated credit products provided by Klarna Bank AB (publ).

8.7. Klarna is only available to permanent UK residents aged 18+, subject to status, terms and conditions apply. Payments will be made directly to Klarna and must be repaid in line with the relevant product terms.

8.8. Pay Later products (Pay in 3 instalments and Pay in 30 days) are not regulated credit agreements and Klarna is not subject to supervision by the Financial Conduct Authority when it offers these products.

8.9. Before you can use a Pay Later product, Klarna will perform a soft credit check – this initial search will not affect your credit rating and the check is not visible to other lenders.

8.10 Borrowing beyond your means could seriously affect your financial status, ensure you can afford to make your repayments on time by their due date. 

Check out klarna.com to find out more. 

Digital wrapping

9. You may not use this Service for any illegal activities.

10. If you violate these rules, we may remove the offending content or block any future use of the Service.

11. Rights we grant you;

11.1. We grant you a personal, UK, royalty-free, non-assignable, non-exclusive, revocable and non-sublicensable licence to access and use the Service. This licence is for the sole purpose of letting you use and enjoy the Service we provide.

11.2. You may not copy, modify, distribute, sell or lease any part of our Service, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit these restrictions, or you have our written permission to do so. 

Rights you grant us 

11.3. Our Service lets you create, upload, post, send, receive and store content. When you do that, you retain whatever ownership rights in that content you had to begin with. But you grant us a licence to use that content.

11.4. For all Services you grant us and our affiliates a worldwide, royalty-free, sublicensable and transferable license to host, store, use, display, reproduce, modify, adapt, edit, publish and distribute that content. This licence is for the limited purpose of operating, developing, providing, promoting and improving the Services and researching and developing new ones.

11.5. Though we’re not required to do so, we may access, review, screen and delete your content at any time and for any reason, including if we think your content violates these Terms. However, you alone remain responsible for the content you create, upload, post, send or store through the Service.

11.6. The Services may contain advertisements. In consideration for us letting you access and use the Services, you agree that we, our affiliates and our third-party partners may place advertising on the Services. Because the Services contain content that you and other users provide us, advertising may sometimes appear near your content. 

Conduct & Safety

12. We try hard to keep our Services a safe place for all users. But we can’t guarantee it. That’s where you come in. By using the Services, you agree that:

12.1. you will not use the Services for any purpose that is illegal or prohibited in these Terms;

12.2. you will not use any robot, spider, crawler, scraper or other automated means or interface to access the Services or extract other users’ information;

12.3. you will not use or develop any third-party applications that interact with the Services or other users’ content or information without our written consent;

12.4. you will not use the Services in a way that could interfere with, disrupt, affect negatively or inhibit other users from fully enjoying the Services or that could damage, disable, overburden or impair the functioning of the Services;

12.5. you will not post content that contains pornography, graphic violence, threats, hate speech or incitements to violence;

12.6. you will not upload viruses or other malicious code or otherwise compromise the security of the Services;

12.7. you will not attempt to circumvent any content-filtering techniques we employ or attempt to access areas or features of the Services that you are not authorised to access;

12.8. you will not probe, scan or test the vulnerability of our Services or any system or network.

12.9. you will not encourage or promote any activity that violates these Terms. 

Privacy

13. Your privacy matters to us. You can learn how we handle your information when you use our Services by reading our privacy policy. We encourage you to give the Privacy Policy a careful look, because by using our Services, you agree that we can collect, use and share your information consistent with that policy.
14. Respecting other people’s rights Adjoavi respects the rights of others. And so should you. You therefore may not use the Services in a manner that:
    • violates or infringes someone else’s rights of publicity, privacy, copyright, trademark or other intellectual-property right;
    • bullies, harasses or intimidates;
    • defames;
    • spams or solicits our users. 

15. You must also respect Adjoavi’s rights. These Terms do not grant you any right to:
    • use branding, logos, designs, photographs, videos or any other materials used in our Services;
    • copy, archive, download, upload, distribute, syndicate, broadcast, perform, display, make available or otherwise use any portion of the Services or the content on the Services except as set forth in these Terms;
    • use the Services, any tools provided by the Services or any content on the Services for any commercial purposes without our consent. 

16. In short: you may not use the Services or the content on the Services in ways that are not authorised by these Terms. Nor may you help anyone else to do so.

Privacy of Children on Our Website

17. Our site is not intended for use by children under the age of 18, and we will not knowingly collect any information from any person below the age of 18.
18. In order to contract with Adjoavi you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Adjoavi retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be Adjoavi or may in some cases be a third party. Where a contract is made with a third party Adjoavi is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

Copyright

19. Adjoavi honours the requirements set out in the Copyright, Designs and Patents Act 1988. We therefore take reasonable steps to expeditiously remove from our Services any infringing material that we become aware of. And if Adjoavi becomes aware that one of its users has repeatedly infringed copyrights, we will take reasonable steps within our power to terminate the user’s account.

20. We make it easy for you to report suspected copyright infringement. If you believe that anything on the Services infringes a copyright that you own or control, please contact us.

Third party services

21. If you use a service, feature or functionality that is operated by a third party and made available through our Services (including Services we offer jointly with the third party), each party’s terms will govern the respective party’s relationship with you. Adjoavi is not responsible or liable for a third party’s terms or actions taken under the third party’s terms.

Modifying the services & Termination

22. We’re relentlessly improving our Services and creating new ones all the time. This means that we may add or remove features, products or functionalities and we may also suspend or stop the Services altogether. We may take any of these actions at any time and, when we do, we may not provide you with any notice beforehand.

23. Adjoavi may also terminate these Terms with you at any time, for any reason, and without advance notice. This means that we may stop providing you with any Services or impose new or additional limits on your ability to use our Services.

24. Regardless of who terminates these Terms, both you and Adjoavi continue to be bound by clause 12, 13, 17, 26, 36, 48, and 49 of the Terms.

Disclaimer

25. We try to keep the Services up and running and free of annoyances, but we make no promises that we will succeed.
26. The Products and Services are provided “as is” and “as available” and to the extent permitted by law without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. In addition, while Adjoavi attempts to provide a good user experience, we do not represent or warrant that:
    • the services will always be secure, error-free or timely;
    • the services will always function without delays, disruptions or imperfections; or
    • that any content, user content or information you obtain on or through the services will be timely or accurate. 
27. Adjoavi takes no responsibility and assumes no liability for any content that you, another user or a third party creates, uploads, posts, sends, receives or stores on or through our services. you understand and agree that you may be exposed to content that might be offensive, illegal, misleading or otherwise inappropriate, none of which Adjoavi will be responsible for.

Limitation of liability

28. We will take responsibility for defects in the goods as per statutory provision. For clarity, A thing is free from material defects if it meets the subjective requirements (agreed qualities), objective requirements (ordinary use and expected qualities), and assembly requirements (proper installation) at the time of risk transfer.

29. We use reasonable care and skill to provide our Products and/or Services in accordance with our specifications but:
    • the Products and/or Services are provided “as is”;
    • we cannot and do not guarantee that the Products and/or Services will meet your requirements. 
30. We are only liable for defects that were not of intent or gross negligence if a duty has been violated, which was of special significance for the contractual purpose (cardinal obligation). In this case our liability is limited to foreseeable damage typical of the contract.
31. We shall have no obligation, duty or liability whatsoever in contract, tort (including negligence, breach of statutory duty and any other tort) or otherwise, save as expressly provided in these Terms.
32. Nothing in these Terms excludes or restricts our liability for fraudulent misrepresentation or for death or personal injury resulting from our negligence, nor our contractual obligations in respect of products we agree to supply following our acceptance of your order.
33. We, our agents, directors, officers, shareholders, employees and subcontractors will not be liable to you or anyone else, whether in contract, tort (including negligence, breach of statutory duty or other tort) or otherwise:
    • for any loss of revenue, data, business, anticipated savings, profits, opportunity, goodwill or reputation, or for any business interruption;
    • any loss or corruption of data;
    • any loss or damage which does not directly result from (or which exceeds that which was caused as a direct result of) our breach of this Agreement, howsoever caused or arising. 
34. Except as expressly stated elsewhere in these Terms, all representations, warranties, conditions and other terms, whether express or implied (by common law, statute, collaterally or otherwise) are hereby excluded, except in the case of fraud, or where such exclusion is not permitted by law.
35. We will not be liable for any failure to perform our obligations under these Terms caused by matters beyond our reasonable control.
36. You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the Terms by you, your access and use of the Website.
37. In no event will Adjoavi’s aggregate liability for all claims relating to our Services exceed the greater of £100 or the amount you paid Adjoavi if any, in the last 12 months.
38. The provisions of this section shall survive the termination or expiry of these Terms.

Entire agreement

39. These Terms set out the basis of our contract. To protect your own interests please read the Terms carefully before ordering. If you are uncertain as to your rights under them or you want any explanation about them please contact us for clarification.

Governing law & jurisdiction

40. The Terms shall be governed by and construed in accordance with English law. Disputes arising in connection with this legal notice shall be subject to the exclusive jurisdiction of the English courts.

Severability

41. If any paragraph or sub-paragraph of these Terms is held by a competent authority to be invalid or unenforceable the validity of the other paragraphs and sub-paragraphs of these Terms shall not be affected and they shall remain in full force and effect.

Third party rights

42. A person who is not party to these Terms shall not have any rights under or in connection with them under the Contracts (Rights of Third Parties) Act 1999.

Email: info@adjoavistyle.com  

General Terms and Conditions – Other

Your information

43. We will process personal information about you in accordance with our Privacy Policy.

Product colours

44. We make every effort to display as accurately as possible the colours of the products that appear on our site. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery. 
45. This does not affect your statutory rights.

Events outside our control

46. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control including Acts of God, fire, flood, severe weather, explosion, war, act of terrorism, industrial dispute (whether or not involving Adjoavi Style. employees) or acts of local or central Government or other competent authorities. This does not affect your statutory rights.

Cancellation

47. If you are a consumer you have the legal right to cancel. A consumer is any natural person who carries out transactions not for commercial or self-employment purposes.
    • You can cancel up to 14 calendar days from the day after you receive your order.
    • If you cancel your order you will be reimbursed the cost of items cancelled, plus delivery postage if the entire order is cancelled, and you will be responsible for returning the goods to us.
    • As well as our refund policy, you also have a legal right to cancel your online purchase with us for any reason if you are a customer within the European Union. Although it’s legally called a “cancellation” right, you will still receive your order and need to return it.
    • This right excludes items that have been sealed for hygiene reasons, if the seal/packaging has been broken or removed, e.g. underwear, swimwear, jewellery for piercings and any personalised goods.
    • You have the legal right to cancel your order within fourteen days, without giving a reason. 
      This cancellation period of fourteen days starts with the day you or a person of your choice, who is not the deliverer, have/has received the goods.
    • In order to apply your legal right to cancel you need to contact us with a clear statement (e.g. e-mail) and let us know about your decision to cancel this contract.
    • In order to comply with the time limit, it is sufficient to post the cancellation notice before the fourteen days end.

How do I notify you of my intent to cancel?

• In order to apply your legal right to cancel you need to contact us with a clear statement (e.g. by post or E-Mail – returns@adjoavistyle.com) and let us know about your decision to cancel this contract.
• In order to comply with the time limit, it is sufficient to email or post the cancellation notice before the fourteen days end.

Consequences of the cancellation

• If you have cancelled this contract, we are obliged to refund your payment, excluding delivery costs, within 30 days starting with the day we received your cancellation notice (with the exception of additional costs, as a result of your decision to choose a different delivery option other than the cheapest standard delivery offered by us). In order to refund your money, we will use the same transaction that you chose in order to pay, unless we specifically agreed on an alternative refund method. A postal return to our warehouse may be subject to an additional fee. We can deny the refund until we have either received the products or proof that you have sent them, depending on the earlier point of time.

48. Returns

We hope you will be delighted with everything you have bought from us, but if you are unhappy with your products for any reason, you can return them to us in accordance with our Returns Policy within 28 days. These 28 days are regardless of your legal right to cancel within fourteen days. Customers can return their products by post only.

You will be responsible for the cost of returning the products to us by post. We recommend that you use a postal service that insures you for the value of the products you are returning and you should keep proof of postage. We will refund the full price you paid for the products, using the same method you used to pay for them. No exchanges can be made through our warehouse (this is because we cannot guarantee stock levels due to expected high turnover of styles).

Please note: We are unable to accept any items that have been returned outside of the time period above, or that are worn or in an unsellable condition. Please read our return policy for further details.

Risk and title

49. The products will be at your risk at the time that they enter into your possession or a person identified by you that is authorised to take possession of the products. Ownership of the products will only pass to you at the time of delivery or (if later) when we receive full payment of all sums due in respect of the products, including delivery charges.

50. Customs, Duties, and Taxes

Adjoavi Style Customs Fees and Duties Terms and Conditions

1. These Terms and Conditions govern the customs fees and duties associated with purchasing products from Adjoavi Lifestyle LTD (“Adjoavi”, “we,” “us,” or “our”). By placing an order with us, you agree to comply with and be bound by the terms and conditions outlined herein. Please read and understand the following information before making a purchase.
2. Customs Fees and Duties

2.1. Responsibility: Customers are responsible for all customs fees, duties, and taxes imposed by the customs authorities of the destination country.

2.2. Estimation: The estimation of customs fees and duties may vary depending on the laws and regulations of your country. We do not provide exact figures for these fees. It is your responsibility to contact your local customs office or relevant authorities for accurate information.

2.3. Delays: Customs processing can cause delays in the delivery of your order. We have no control over these processes and cannot guarantee delivery times. Please consider this when placing an order.

3. Customs Documentation

3.1. Accurate Information: You must provide accurate and complete information when placing an order, including the recipient’s name, delivery address, and other necessary details. Any inaccuracies may result in customs clearance issues and additional charges.

3.2. Customs Declaration: We will accurately declare the contents and value of your shipment on the required customs documentation. Falsifying this information is illegal and can lead to severe consequences.

4. Refusal of Payment for Customs Fees

4.1. Unpaid Fees: If you refuse to pay the customs fees and duties required to release your order, it may be returned to Adjoavi or destroyed. You will be responsible for any return shipping costs and fees associated with the return.

5. Refund and Cancellation

5.1. Non-Delivery: If your order is not delivered due to customs issues and is returned to us, we will refund the purchase price, excluding shipping costs and any customs-related fees we may incur.

6. Legal Compliance

6.1. Compliance: It is your responsibility to comply with the customs laws and regulations of your country. Adjoavi is not liable for any legal consequences resulting from non-compliance.

7. Contact InformationIf you have any questions or concerns regarding customs fees and duties, please contact our customer support team at delivery@adjoavistyle.com  
8. Changes to Terms and ConditionsAdjoavi reserves the right to modify these customs fees and duties terms and conditions at any time. Any changes will be effective immediately upon posting on our website.

Severability

51. If any paragraph or sub-paragraph of these Terms is held by a competent authority to be invalid or unenforceable the validity of the other paragraphs and sub-paragraphs of these Terms shall not be affected and they shall remain in full force and effect.

Third party rights

52. A person who is not party to these Terms shall not have any rights under or in connection with them under the Contracts (Rights of Third Parties) Act 1999

Entire agreement

53. These terms and conditions and other notices elsewhere on our website contain the whole agreement between us and you relating to the supply of products. No other terms or conditions will form part of the Contract, unless agreed by us in writing and signed by an authorised Adjoavi Style employee.

Our right to vary these Terms and Conditions

54. We have the right to revise and amend these terms and conditions from time to time. You will be subject to the terms and conditions in force at the time that you order products from us.

Governing Law and Jurisdiction

55. This website, any content contained herein and any contract brought into being as a result of use of this website are governed by and construed in accordance with English Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English and no public filing requirements apply. These terms and conditions do not affect your legal statutory rights.

Changes to our Terms of Sale

56. Any changes we may make to our Terms of Sale in the future will be posted on this page. These Terms of Sale were last updated on 13^th December 2025.

Contact us

57. If you have any questions please contact us. – Email: info@adjoavistyle.com